What you'll learn

  • Explore the fast-growing fields of behavioral economics, behavioral insights, and behavioral decision making––and why they matter
  • Learn how to identify cognitive biases and structure your environment to eliminate destructive bias
  • Discover the psychological factors that drive economic decisions and how these impact your business and bottom line
  • Improve your ability to forecast the outcomes of decisions
  • Understand how to leverage the power of “nudges” and behavioral interventions
  • Understand how heuristics and biases can affect the decisions you make everyday

Course description

Being a leader requires not only the ability to make important decisions independently but also the capacity to influence others’ decisions.

In this online program, we will use the frameworks of choice architecture to examine the decision-making process. We’ll study the various ways choices are framed—and how this framing can influence decisions. The topics explored will help you become a better decision maker in your professional life and beyond.

Choice architecture—popularized by economist Richard Thaler and legal scholar Cass Sunstein—was originally designed to influence consumer behavior. But its applications have proven constructive for organizational leaders and managers who need to make and influence important decisions.

Through engaging case studies, discussion, and exercises, you’ll learn when and where flawed thinking can occur, how you can intervene, and how you can ultimately make and influence smarter decisions for your organization.

You will uncover the inner workings of human biases and judgment. And you’ll gain insights into how inherent bias or poorly structured information can affect business decisions. You will learn to recognize these hurdles so you can develop better decision-making outcomes and improve your bottom line.

Note: The online version of Behavioral Decision Making will run in its entirety over four days (3.5 hours per day). 

Instructor

Associated Schools

  • Harvard Division of Continuing Education

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