Effective management is essential for all teams and organizations to accomplish their goals. But all too often, managers today just don’t have the tools or processes to get the job done efficiently.

Becoming a Better Manager is designed to elevate your managerial skills through a distinctive, hands-on approach to management. In the course, you’ll learn to identify, analyze, design, and influence critical organizational processes as a means of getting work done and achieving results. Working through real-world challenges faced by managers across a variety of industries, you’ll focus on four of the most essential processes for managers: decision-making, implementation, organizational learning, and change management. 

Whether you’re new to management, a seasoned manager, or somewhere in-between, you’ll come away with tangible tools and techniques that you can readily apply in your organization to deliver on time, on budget, and at the highest quality.

By the end of the course, you will be able to:

  • Differentiate between the myths and realities of management
  • Recognize the advantages of taking a “process perspective” towards managerial work
  • Influence the context and environment in which decisions get made
  • Implement strategies, plans, projects, and initiatives more effectively
  • Lead learning initiatives so that your organization can improve and innovate
  • Manage and lead change in organizations of varying sizes
  • Design, direct, and shape various organizational processes to your advantage

Course Structure

Becoming a Better Manager consists of 30 to 35 hours of material delivered over a six-week period with a flexible program structure. There is no set time to log in. You complete the coursework on your own time while meeting regular deadlines. All course material is delivered through the innovative HBX online platform.

The HBX Learning Model centers around the Harvard Business School case method, featuring interviews with business leaders and executives from companies around the world who candidly discuss challenges they've faced or obstacles they've overcome. We ask you to step into their shoes and engage with your peers to work through these real-world business scenarios.

The case protagonists in Becoming a Better Manager represent some of the best and brightest from the worlds of technology, pharma, the government, and more. Topics covered in the program include:

  • Adopting a Process Perspective in Management
  • Shaping the Decision-Making Process
  • Implementing for the Present
  • Learning for the Future
  • Managing and Leading Change

Participants in Becoming a Better Manager are eligible for a Certificate of Completion from HBX and Harvard Business School. To earn the certificate, you must successfully complete all coursework by the stated deadlines and actively contribute to the vibrant HBX learning community.

Who would benefit from taking Becoming a Better Manager?

Becoming a Better Manager is intended for individuals at all stages of their careers who would like to gain the tools and techniques necessary to become an effective manager. While people management experience is not necessary, experience with complex organizational projects and activities involving groups or teams (e.g., project management, product management, new product development) is expected.

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What are HBX certificate programs?

HBX certificate programs are focused on one essential business topic. They combine the flexibility of online programming with the rigor and quality of a Harvard Business School education to give participants a unique edge in their careers.


Meet The Faculty

David Garvin

David Garvin

C. Roland Christensen Professor of Business Administration

Professor Garvin was an influential and prolific scholar whose distinguished career at Harvard Business School spanned almost four decades. His research focused on: business and management processes; the principles of organizational learning; the design and leadership of large, complex organizations; graduate management education; and case method pedagogy. Professor Garvin authored or coauthored 10 books and 37 articles over the span of his career.

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